Hospital

Stony Brook University Hospital

Becker’s Healthcare has named Stony Brook Medicine to its 2024 list of 150 Top Places to Work in Healthcare. The list highlights hospitals, health systems and healthcare companies that prioritize workplace excellence and the happiness, satisfaction, well-being and fulfillment of their employees.

“Being recognized by Becker’s Healthcare as one of the Top Places to Work in Healthcare is a testament to our dedicated team. It’s a reflection of our commitment to create a culture where every member of Stony Brook Medicine feels valued, supported and empowered to thrive,” said William A. Wertheim, MD, MBA, Interim Executive Vice President for Stony Brook Medicine. “This achievement reaffirms our ongoing efforts to create an environment where everyone feels a connection to the important work that they do and the organization.”

The organizations that make up Becker’s Top Places to Work in Healthcare offer robust benefits packages, professional and personal development opportunities, diverse work environments and the resources necessary for work-life balance. To learn more and view the list, visit this link.

This recognition is the latest distinction the Stony Brook Medicine healthcare system has received in 2024. For the second year in a row, Stony Brook University Hospital (SBUH)achieved the highest level of national recognition as one of America’s 50 Best Hospitals from Healthgrades. SBUH was also ranked number 19 on Money magazine’s prestigious “Best Hospitals of 2024” list. This recognition gave SBUH an “A” ranking for General Practice and underscores Stony Brook’s unwavering commitment to providing the highest level of care to every Long Island resident.

Photo courtesy of Let. Rob Trotta's office

Suffolk County Legislators Rob Trotta and Leslie Kennedy joined hospital officials at the return of its community health fair on the grounds of St. Catherine’s Medical Center in Smithtown on April 13. The event provided access to more than 50 specialties and programs offered at the hospital. Medical staff conducted free glucose, cholesterol and blood pressure screenings. Community organizations were also present to share their resources and answer questions.

“St. Catherine is our community hospital and I proud to have it located in my 13th Legislative District. I am a supporter of the hospital and its events,” said Suffolk County Legislator Rob Trotta.

Pictured at the health fair from left to right are Suffolk County Legislator Rob Trotta; Mary Ellen McCrossen, the hospital’s Community Relations and EMS Managers; Declan Doyle, President of St. Catherine; Suffolk County Legislator Leslie Kennedy; NYS Senator Mario Mattera; Randy Howard, COO of St. Catherine;  and Suffolk County Comptroller John Kennedy.

Stony Brook University Hospital

Out of more than 6,000 hospitals in the country, Stony Brook University Hospital (SBUH) has been ranked number 19 on Money magazine’s prestigious “Best Hospitals of 2024” list. This recognition gave SBUH an “A” ranking for General Practice and underscores Stony Brook’s unwavering commitment to providing the highest level of care to every Long Island resident.

“This acknowledgment reflects the extraordinary dedication and tireless work of the outstanding teams at Stony Brook Medicine, underscoring our position as a national leader in patient care, health education, and research,” said William A. Wertheim, MD, Interim Executive Vice President, Stony Brook Medicine.

“We are immensely proud to be ranked in Money magazine’s list of Best Hospitals of 2024,” says Carol Gomes, MS, FACHE, CPHQ, Chief Executive Officer of Stony Brook University Hospital. “This recognition is a testament to the hard work and dedication of our staff, who tirelessly strive for excellence in patient care and reflects our unwavering commitment to providing the highest quality healthcare services to our community.”

To compile its new list of the Best Hospitals in America, Money crunched 13,500 data points to create the list of 115. Figures analyzed included safety records, patient satisfaction, mortality rates and healthcare practitioner experiences. Money’s editorial team utilized data available from healthcare transparency firm Denniston Data to articulate the final numbers. This is the second year for Money’s Best Hospitals franchise. Click here to see the full list and learn more about Money’s methodology in selecting its top-ranked hospitals.

About Stony Brook University Hospital:

Stony Brook University Hospital (SBUH) is Long Island’s premier academic health center. With 624 beds, SBUH serves as the region’s only tertiary care center and Regional Trauma Center, and is home to the Stony Brook University Heart Institute, Stony Brook University Cancer Center, Stony Brook Children’s Hospital and Stony Brook University Neurosciences Institute. SBUH also encompasses Suffolk County’s only Level 4 Regional Perinatal Center, state-designated AIDS Center, state-designated Comprehensive Psychiatric Emergency Program, state-designated Burn Center, the Christopher Pendergast ALS Center of Excellence, and Kidney Transplant Center. It is home to the nation’s first Pediatric Multiple Sclerosis Center. To learn more, visit stonybrookmedicine.edu/sbuh.

About Money:

Founded in 1972, Money Magazine helped everyday people live richer lives by learning personal finance strategies that improved their bottom line. Over that time their mission has evolved to guide people to financial victories through up-to-date information, education, and tools as a digital-only destination.

With the rising costs of healthcare, Money sees the direct correlation between quality of care and the lessened financial impact on the consumer, the better the care, the lower the overall, long-term costs.

Stony Brook University Hospital launches meal-ordering app. Photo courtesy Stony Brook Medicine/Rob Tannenbaum

By Daniel Dunaief

From soup to nuts – along with pictures and descriptions – patients at Stony Brook University Hospital can use a new mobile app to order meals during their stays that are consistent with medical advice and that is sensitive to their diets.

With this app, patients can choose the times they want meals, within the 7 a.m. to 7 p.m. schedule, and the specific foods that suit their interests and restrictions.

The response among patients at the hospital, which serves more than 1,500 patient meals a day, has been “very positive,” said Nicole Rossol, Chief Patient Experience Officer at Stony Brook University Hospital. “It’s giving patients more day-to-day control in a hospital setting.”

That empowers patients who can otherwise be confined to their rooms or to the hospital as medical staff monitors their health and brings them for a variety of tests.

The cbord patient app, which allows patients to order food for the same or the next day, provides choices that are consistent with the approach the hospital takes as a part of a patient’s care. Additionally, the app can adjust for a range of allergies and patient dietary needs.

Once patients create a dietary profile, the app can filter food options that include halal, kosher, gluten-restricted, vegetarian, cardiac, carbohydrate-controlled and more.

The app “is not replacing anything,” said Kathleen Logsdon Carrozza, Assistant Director of Food and Retail Services and Registered Dietitian at the Faculty Student Association of Stony Brook University Hospital. “It gives patients another option.” Patients who are tech savvy can use their own mobile devices to order food or, on some floors, they can use a shared mobile device.

Those who prefer can still order food through a call center or by speaking with a dining service worker.

At this point, the hospital has about 45 patients who are using the app, said Alexandra Bush, Nutrition Software Systems Administrator at the Faculty Student Association of Stony Brook University.

App origin

About a year ago, members of SBU attended a conference where they learned about this way of ordering food as an option.

“We wanted to do something that was user friendly,” said Logsdon. “The administration was on board.”

Each food and drink option includes a photograph, which gives patients a chance to consider their choices the way they might at a restaurant.

Last summer, two Stony Brook University students took pictures of each item.

At this point, the app is only available in English, although the hospital has interpreters who can help with patient needs and answer questions.

The app is evolving on almost a daily basis. Bush, who receives daily post it notes with suggestions, recently received a request from a pediatric nurse to add pasta with butter, which is now on the menu.

While the hospital doesn’t have the equivalent of a Yelp review for each dish, volunteers solicit feedback from patients from survey data.

In putting together the menu and developing the app, Stony Brook received considerable guidance from a patient and family advisory council, who teamed up with Logsdon and Bush. The app can be accessed on any app store compatible with Apple and Andriod products.

The council “helped with the education that would be going out to patients,” said Rossol. “It’s really important that we have patients that partner with us to make some of these changes and decisions. They gave us great input and feedback.”

The ability to order meals at a particular time allows patients to dine with their visitors.

“This enables us to offer things to patients in a way we haven’t been able to do in the past,” said Rossol.

By ordering food that better suit patient tastes and interests, the hospital can also reduce the amount of food it discards at waste.

When patients order food at a time when they are out of the room for medical testing, the hospital staff can update the dining crew and revise the schedule.

The person delivering the meal can speak with the nursing staff, who can advise them to hold the food or to repeat the order at a later time, depending on the length of any schedule change.

“We’re looking at ways to enhance the patient experience using technology,” said Rossol. “We are really trying to make the experience the best it can be.”

Catholic Health celebrated the grand opening of its second Root & Sprig location at St. Catherine of Siena Hospital in Smithtown with a ribbon cutting ceremony on March 12. 

The event was attended by Mary Ellen McCrossen, Community Relations Manager, St. Catherine of Siena Hospital; Thomas McLaughlin, Senior Advisor for Senator Mario Mattera; John Kennedy, Suffolk County Comptroller; Leslie Kennedy, Suffolk County Legislator; Declan Doyle, President, St. Catherine of Siena Hospital; and Gary Havican, Executive Vice President and COO, Catholic Health, among others.

A fast-casual concept restaurant, Root & Sprig brings creative healthy food and beverage options to hospital employees and visitors. Catholic Health opened the first Root & Sprig at St. Francis Hospital & Heart Center® in Roslyn in June 2023 and plans to open more in other Catholic Health hospitals later this year.    

“We are always looking for ways to promote healthy food choices for our patients, employees and visitors,” said St. Catherine of Siena Hospital President Declan Doyle. “Located in the hospital’s lobby, all will have easy access to healthy and delicious food.”

Root & Sprig was developed and founded by Tom Colicchio, host of Bravo’s Top Chef, and HHP, a healthcare amenities company with the mission to deliver bold flavors and friendly service to patients, visitors and employees in healthcare facilities nationwide, while calling attention to the crucial role that food plays in health. Menu items reflect healthy dietary selections and feature sandwiches, salads, soups and breakfast items that include vegan, vegetarian and gluten-free options.  

According to a press release, Catholic Health is working with HHP to curate and host high-quality food retailers such as Root & Sprig, who provide healthy, fresh, and nutritious food, and who are dedicated to bringing a true sense of hospitality to health care. Catholic Health is focused on ensuring that patients have access to healthy food options as poor diets are associated with a higher probability of diabetes, stroke, hypertension, obesity, cancer, asthma, arthritis, and kidney disease. In addition, campaigns have been implemented to address food insecurity in the communities Catholic Health serves and beyond.

 

Patricia Alban, RN was honored with an Extraordinary Nurse Educator DAISY Award®. Pictured are CNO/Vice President for Nursing Tara Matz, RN; Alban; Maureen Altieri, RN, Magnet program director; and Executive Director Kevin McGeachy. Photo from Mather Hospital

Patricia Alban, RN and Erin Dawson, RN were recently honored by Mather Hospital in Port Jefferson as the recipients of the Extraordinary Nurse Educator DAISY Award®.

The DAISY Award® is a special honor given to extraordinary nurses for the compassionate contributions they make every day going above and beyond expectations in science and sensitivity.

Patricia Alban, RN has been a key leader in Clinical Professional Development at Mather as the site coordinator for the Nurse Residency Program. She is also instrumental in her role as a clinical educator for 3 East Telemetry, coverage for the Emergency Department and assisting Clinical Professional Development in educational programs. She is an instructor for the Community Training Center for Advanced Cardiovascular Life Support, Basic Life Support, and Pediatric Advanced Life Support,  has volunteered her time to teach hands-only CPR in the community, and has maintained three professional nursing certifications.

The nomination for her read in part, “Pat promotes resilience and quality, patient and staff safety, and maintains management of human and fiscal resources, while always supporting team members through challenges with compassion and humanity.”

Ms. Alban also demonstrates acts of caring and compassion every day to the patients on the 3 East patient unit and throughout the organization. During the COVID-19 pandemic, she readily changed her shift to meet the needs of the organization and supported the clinical staff on the night shift. She has twice been nominated as Nurse Educator of the Year. Last year, she participated in the writing of six abstracts for submission to national conferences. As the Site Coordinator for the Nurse Residency Program, she holds monthly meetings with the new graduates to continue to develop their professional practice, while also encouraging their peer development and relationship building. She is a team builder.

She is a primary instructor for Mather Hospital’s Certified Nursing Assistant Training Program. Her excellent clinical and communication skills help to ensure the students meet program goals and achieve success, not only at the end of the program, but also after they begin their new roles.   

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Erin Dawson, RN was recognized for the care and kindness she showed to a patient. Photo from Mather Hospital

Recognized for the care and kindness she showed to a patient on her unit, Erin Dawson, RN, of 2 South is also Mather Hospital’s DAISY Award® winner.

Erin was nominated by a family member of a cancer patient who was struck by her dedication and compassion and called her “gentle, thoughtful, and thorough.”

“She explains everything she is doing and why. She has a calm bedside manner and has truly been so very kind to my mother and family during this scary time. My mom had not eaten properly in weeks and Erin went out of her way in the middle of the night to hunt down tomato soup. She would also close doors to decrease noise and avoided using lights when she could, so my mom was even a little more
comfortable. She checked on my mom over and over and was patient while doing so; always checking to
see whether she needed ice chips or nausea meds. Every interaction was approached with respect and
sincerity.”

“My mom has been through so much pain and discomfort during this time and Erin truly treated her with compassion. I am blessed to have had her watching over my mom during this difficult time.”

The DAISY (Diseases Attacking the Immune System) Award® was established by the family of J. Patrick Barnes who died of complications from an autoimmune disease at the age of 33. During Pat’s hospitalization, his family was awestruck by the care and compassion his nurses provided for him and everyone in his family.

Jim Lennon Photographer175-H2 Commerce Drive, Hauppauge N.Y. 11788631-617-5872 . www.jimlennon.com

Award places Mather Hospital among top 15% in nation for patient experience

Mather Hospital of Port Jefferson recently announced that it has been recognized as a 2024 Outstanding Patient Experience Award™ recipient by Healthgrades, the leading resource consumers use to find a hospital or doctor. Mather has received this award for four consecutive years (2021-2024). This achievement, along with Mather’s designation by Healthgrades as an America’s 250 Best  Hospital for 2023 and 2024 and a Pulmonary Care Excellence Award™ recipient for the ninth straight year (2016-2024) year demonstrates Mather’s commitment to providing an exceptional care experience for patients and their loved ones.  

“Receiving this award from Healthgrades once again is immensely gratifying as it underscores the unparalleled quality of care provided at Mather, as attested by our patients’ feedback,” said Executive Director Kevin McGeachy. “It stands as a testament to the unwavering dedication and extraordinary efforts of not only our clinical staff but every single member of the Mather team who interacts with patients and their families.”

To identify the top hospitals for patient experience, Healthgrades applies a scoring methodology to ten patient experience measures using Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data submitted by the hospital’s own patients. Survey questions focus on patients’ perceptions of their hospital care, from cleanliness and noise levels to medication explanations and staff responsiveness. The measures also include whether a patient would recommend the hospital to friends or family and their overall rating of the hospital. 

For this annual analysis, Healthgrades evaluated more than 2,500 hospitals that submitted at least 100 patient experience surveys to the Centers for Medicare and Medicaid Services (CMS), covering admissions from January 2022 to December 2022. Of those hospitals evaluated, Mather Hospital outperformed its peers based on feedback from their own patients–to achieve this award. 

“We commend Mather Hospital for going above and beyond to provide a best-in-class care experience for patients during their hospital stay,” said Brad Bowman, MD, chief medical officer and head of data sciences at Healthgrades. “Mather’s dedication to superior patient care is particularly impressive given recent declines in patient satisfaction scores across the country. We look forward to their continued leadership and commitment to ensuring the health and wellness of all patients.” 

Consumers can visit healthgrades.com to learn more about how Healthgrades measures hospital quality and access the complete Outstanding Patient Experience Award Methodology. A patient-friendly overview of our methodology is also available here.  

Pictured from left, Medical Staff Vice Chairman John Yu, MD; Emergency Department Medical Director and Medical Staff member board Adam Wos, MD; Medical Staff Secretary/Treasurer Maritza Groth, MD; Medical Director Joseph Ng, MD; Medical Staff President Mohammad Bilal, MD; Executive Director Kevin McGeachy; JTM Foundation Chairman James Danowski; and JTM Foundation Vice Chairman Donald Lippencott. Photo courtesy of Mather Hospital

Mather Hospital in Port Jefferson recently received a $50,000 gift from its medical staff for the construction of a new Emergency Department.

“In making this donation to the Legacy Campaign, the Medical Staff is committed to supporting the future Frey Family Emergency Department, which will provide the surrounding population with a local state-of-the-art facility where the best care can be delivered by active members of the Mather Hospital medical community,” said Mohammad Bilal, MD, President of Mather’s medical staff. 

The new $52 million, 26,000-square-foot Frey Family Emergency Department currently under construction will double the size of the current Emergency Department and will re-envision emergency care for the community. The new design will maximize patient privacy and caregiver support, increase process efficiencies, and incorporate the best practices for patient safety. 

It is scheduled to open in 2025.

Located on the north side of the hospital campus, the new Emergency Department will feature individual private rooms and use a split-flow design that has proven to accelerate treatment and discharge of patients with lower-acuity conditions and speed hospital admissions for patients with higher-acuity conditions. 

The facility will include imaging services including X-ray, ultrasound, and CT technology; isolation rooms for infectious disease control; and a dedicated treatment area for those experiencing a mental health crisis.

Gary Havican

Catholic Health has named Gary Havican as its Executive Vice President and Chief Operating Officer, effective February 5, 2024. In this role, Havican will oversee the operations of Catholic Health’s six hospitals, its employed medical group, and its Home Care and Hospice services, according to a press release.

“We are thrilled to welcome Gary to Catholic Health. His track record for raising the bar in health care operations will greatly strengthen our commitment and efforts to deliver exceptional care at a consistently high standard system-wide,” said Catholic Health President & CEO Patrick M. O’Shaughnessy, DO, MBA. “Gary’s proven know-how in operational leadership, combined with his skills in physician relations, will be instrumental in driving Catholic Health’s continued expansion and commitment toward becoming the premier health system on Long Island.”

Havican brings over 27 years of experience in system leadership to Catholic Health, serving most recently as the President of Hartford HealthCare’s central region, part of a Connecticut-based $5.6 billion multi-hospital system. During his tenure, Healthgrades recognized his hospitals for outstanding patient experience, and the Centers of Medicare and Medicaid Services (CMS) awarded them 5-star ratings. He was also instrumental in the expansion of Hartford HealthCare’s MidState Medical Center and the creation of its Connecticut Orthopaedic Institute, a hospital within a hospital dedicated exclusively to orthopedics and musculoskeletal care.

“I look forward to working with Catholic Health’s outstanding team of health care leaders and innovators, building on the exceptional momentum already in motion in its delivery of consumer-centric compassionate care in every patient encounter,” said Havican. “Dr. O’Shaughnessy’s commitment to growth across the health system during these challenging times is what inspired me to join this team of health care visionaries, and to extend Catholic Health’s outstanding services to more Long Islanders.”

Prior to Hartford HealthCare, Havican worked at Middlesex Health where he held progressively responsible positions, and served as Vice President for Strategic Planning and Ambulatory Operations. Havican holds advanced degrees, including an MBA and a Doctor of Health Sciences.

A rendering of the new Ronald McDonald House building to be constructed in Stony Brook.

Ronald McDonald House Charities NY Metro (RMHC NYM) announced on Feb. 1 that it will break ground for a new Ronald McDonald House in Suffolk County on April 17, having raised more than $23 million for the project.

“We are thrilled to have achieved this milestone as we push toward making the dream of a Ronald McDonald House a reality for Suffolk County families,” said Cynthia Lippe, who is heading the fundraising effort. “We thank those who have supported us and urge others to join us in this most noble of efforts.”

The new, three-story, 60,000 sq. ft. Ronald McDonald House will be located within walking distance to Stony Brook Children’s Hospital and will be the only one in Suffolk County. It will join two family rooms located at Stony Brook, in the Children’s Hospital (opened in 2013) and the Hospital NICU (opened in 2022). The house will include 30 bedrooms that include ensuite bathrooms, a communal dining room, a movie theater and fitness room, administrative offices and a great room designed with children in mind.

“The Suffolk County Ronald McDonald House has been a vision of ours for many years and is needed to help so many families who travel from the farthest ends of Suffolk to find the medical care their children need,” said Matt Campo, CEO of RMHC NYM. “We’re thrilled to see the end in sight and get ready for construction next year.”

“The new Ronald McDonald House will provide a safe, secure and comfortable environment for families of children who are hospitalized at Stony Brook Children’s Hospital,” said Carol Gomes, chief executive officer of Stony Brook University Hospital. “We are grateful for our long-standing partnership with Ronald McDonald House Charities NY Metro. The facility underscores Stony Brook Medicine’s commitment to offer exceptional care to meet the needs of our patients and their families.”

About Ronald McDonald House Charities NY Metro 

Ronald McDonald House Charities New York Metro (RMHC NYM) provides free lodging, meals, and emotional support to keep families seeking medical treatment for their sick children near the care they need and the families they love.