By Leah Chiappino

News of the COVID-19 vaccine was met with immense excitement and demand after the pandemic ravaged for almost a year with no apparent light at the end of the tunnel. 

Excitement stifled among New Yorkers, many say, as the distribution of the vaccine supply in New York state has been filled with supply issues, appointment cancellations and an online portal that is difficult to navigate.

Distribution began with health care workers in December (Phase 1a) and on Jan. 11 (Phase 1b) expanded to other frontline workers such as teachers and police officers, along with anyone ages 65 and older. 

This seems to have been when the demand surged out of control. Long Islanders have been trying to access the portal to make an appointment only to find available appointments to be both miles and months away, leaving residents to consistently call the New York State hotline, hoping for a cancelation and appointment to open up — a process especially challenging for elderly residents. As of Feb. 8, the state has received 2,808,825 vaccinations and administered 2,228,567. On Long Island, 82% of the vaccine doses distributed have been used. There are about 7 million eligible residents throughout the state. 

On Feb. 15, those with certain comorbidities and underlying conditions will be eligible to sign up for appointments.

“The entirety of our week seven allocation was delivered to providers yesterday and already New York has administered 90% of its first doses while prioritizing fairness and equity,” Gov. Andrew Cuomo (D) said in a statement. “Week after week we exhaust our vaccine supply and are basically left waiting for the next week’s delivery. This is not unique to New York. It’s happening in states across the nation because the previous administration grossly mismanaged and politicized the vaccine distribution process from the beginning by not ordering enough vaccines from manufacturers. With new leadership in Washington, the light at the end of the tunnel is in sight but we must manage our expectations. Production of the vaccine alone will take six to nine months. In the meantime, we will continue to distribute the supply we do get quickly and fairly as we have from the start.”

To try to find out the best way to go forward, TBR News Media spoke with a bipartisan group of local elected officials to ask what we can hope for in the future, where they think the biggest problems are in the distribution chain and whether or not they have received the vaccine.

Congressman Lee Zeldin (R-NY1) 

“We need to make it easier, not harder, for New Yorkers to get the coronavirus vaccine who want it,” Zeldin said in a statement. “New York’s rollout has been an unmitigated disaster: Unused coronavirus vaccines sitting in freezers for weeks, doses ending up in the trash, local health departments overwhelmed with vaccine demand, thousands of appointments canceled, New Yorkers showing up to appointments only to be turned away and more. While these drug companies need to continue ramping up the production and distribution of vaccines, the state needs to ramp up its strategy, rules and communications.”

“While I believe vaccine distribution should be prioritized to those who need it most — the elderly, frontline workers and more — as soon as the doctors say it’s my turn, I won’t hesitate to get it.”

When asked about the state health department lacking vaccine supply from the federal government he said, “Drug companies need to continue ramping up production and distribution, but when these vaccines get to states around the country, they need to be put into people’s arms effectively and efficiently, not thrown in the trash.”  

Brookhaven Town Councilwoman Jane Bonner (R-Rocky Point)

Bonner said that the issue with the distribution is at the federal level. “President Biden [D] said throughout the entire campaign that he had a plan [for vaccine rollout] and clearly he doesn’t,” she said. “Never make campaign promises that you can’t keep.”

Bonner has been working with her elderly constituents to try and guide them to the New York State website, or to the hotline.

“Seniors have lost so much throughout this pandemic,” she said. “They really need to be able to socialize and go out again. We need to work together for our seniors, and to get the schools and businesses open.”

Bonner has not yet received the vaccine, as she wants elderly people to receive it before she does.

County Legislator Sarah Anker (D-Mount Sinai)

Anker has sent letters to Cuomo, as well as U.S. Sens. Chuck Schumer (D-NY) and Kirsten Gillibrand (D-NY) seeking answers for the failures in the vaccine rollout.

In a letter to the governor dated Jan. 11, Anker conveyed the frustrations of senior citizens and  essential workers trying to get appointments immediately after the  Phase 1b distribution, only to find out they were already booked

“As the Suffolk County chairwoman of both the health and seniors committees, I am writing to acknowledge my frustration and concerns regarding the disbursement of the COVID-19 vaccine in the county,” she wrote. “With my district having one of the largest senior populations in Suffolk County, I offer the suggestion of providing accessible locations, including community on-site availability, to our senior communities who are more at risk of COVID-19. While I appreciate the many Suffolk County staff members doing their best to facilitate the vaccination process and the patience and cooperation of the residents eagerly awaiting their turn in getting inoculated, I ask that a more cohesive process be implemented as soon as possible as we move forward in dealing with the COVID-19 pandemic.”

Anker wrote to Cuomo again Feb. 3. “Since the county is not able to provide vaccinations to our senior citizens under New York State executive order 202.91, it would be helpful to have a comprehensive list that outlines all locations, including pharmacies and other vaccination sites,” she said. “Without this information, we as elected officials cannot provide our constituents, in particular our senior citizens who may not have the ability to register online, with accurate information and guidance about how and where to receive the COVID-19 vaccine.”

Anker also stated in the letter the Suffolk County Disabilities Advisory Board advised her that accommodations were not being made for disabled people at state-run vaccination sites. For instance, the New York State COVID-19 vaccine form, which patients are required to fill out before receiving the vaccine, does not have a braille version nor is it compatible with screen reading software for the blind. Anker also reached out to Schumer and Gillibrand on Feb. 3. expressing concern with the limited federal supply of the vaccine being distributed to the county.

“Currently, the vaccinations that are available are a mere fraction of what our constituents need, and the current climate is getting more desperate. Increasing vaccinations are not only the best way to combat the pandemic, but paramount to keeping our large population of seniors and others healthy,” the letter read.

“I say I’m like a dog with a bone,” Anker said. “I will not let this go until I’m assured that this process is fixed. I don’t want to wait a week. I don’t want to wait a month. I know that we may not have the vaccines right now, I understand that,but while we’re waiting fix the process.”

She said she has been working with local pharmacies to try and get them a supply of vaccines, as well as local senior communities to figure out their vaccination plans.

Anker has not yet received the vaccine but said that she “probably will” once she is eligible.

County Legislator Nick Caracappa (R-Selden)

“I believe I share the same view as many residents of Suffolk County in that the initial rollout of the vaccine was a disaster, with the short supply and limited venues of distribution,” he said in a statement. “Recently, this office has aligned with other county, town and state officials in demanding that the governor stops ignoring the needs of Suffolk County. Additionally, I’d love to see the New York State health commissioner and local government agencies collaborate to expedite supply and distribution of the COVID-19 vaccine to our frontline workers, essential workers and vulnerable senior citizens.”

“The time is now to get our residents a sufficient supply of the vaccine to combat this deadly virus once and for all,” he added. “I encourage all those who are eligible for the vaccine to sign up as quickly as possible. Although I haven’t received the vaccine to date, I intend on doing so once I qualify in accordance with New York State guidance.”

When asked to expand on what he meant by the governor “ignoring the needs of Suffolk County,” as well as how specifically the state health department and local governments could collaborate, he said, “The governor should have sent more doses to Suffolk County and more specifically to Brookhaven Town. County and town agencies have the venues available to provide ample locations to receive these much-needed vaccinations and easing the overcrowding we are experiencing at the limited locations currently available. We should work collectively with the state, county and town to arrange for these vaccines to be expedited and administered to those who need them. We all knew this vaccine was coming but the preparation to distribute was completely mishandled.”

State Assemblyman Steve Englebright (D-Setauket)

“New York’s vaccination rollout and its online system for determining eligibility and booking appointments has resulted in a great deal of anger and frustration for residents anxious to get vaccines for their parents or themselves,” Englebright said in a statement. “We need to have a simple, more user-friendly system for signing up online for  vaccines.  A universal preregistration system where eligibility can be approved, and appointments allotted as doses arrive would save us all a lot of time and angst.”

Although he has yet to be vaccinated, he knows the importance of getting it to Long Island seniors. 

“It makes little sense for residents of retirement communities to make appointments and travel separately to mass vaccination centers when medical teams can bring vaccines to them. For seniors who have their homes in the community and, soon, residents with comorbidities, there should be pop-up vaccine centers run by hospitals or the County Department of Health at local libraries and senior citizen centers. Elected officials on the state, county and town levels could help get the word out to their local communities.”

County Legislator Kara Hahn (D-Setauket)

Hahn shared constituents frustrations regarding the New York State online registration system and expressed regret that she is limited in what she can do to reform it as a county legislator. She called the process of seniors trying again and again to get an appointment without success as “dehumanizing.”

“I feel their pain,” she said.

Hahn has been working with the county to establish distribution locations within the community for when supply is more abundant.

She has not received the vaccine, as she is not yet eligible but said she will when she is.

Smithtown Town Supervisor Ed Wehrheim (R)

Wehrheim said that he signed a letter to the governor Jan. 14, in coordination with the Suffolk County Supervisors Association asking that essential town workers be vaccinated. He said that a lot of town workers were exposed to COVID-19 in recent weeks and he was concerned, but if they were still quarantined when the storm hit, town workers would still be quarantined.

“The majority of our employees still are not included in any vaccine schedule as of today, endangering our abilities to provide essential services like senior meal delivery, animal shelter staffing, duties of the town clerk and the functions of our building departments,” the letter read. “Should these workers be included in a phase in the near future … allow us to help the process by setting up vaccination sites in each of our towns and by including municipal workers in the next phase of vaccine rollout to ensure that our essential services are not disrupted.”

Wehrheim said that he had not yet heard back from the governor. He also has not personally received the vaccine.

Smithtown Town spokeswoman, Nicole Garguilo, said the town has received approval from the county to use Nesconset and Branch Brook elementary schools as vaccine distribution sites as supply becomes more widely available. “If the county doesn’t get the number of vaccines from the state that they require, they’re not going to greenlight any other vaccine distribution sites,” she said.

Another roadblock is the fact the site needs to be staffed with certified vaccinators, a process that takes four-to-six weeks. While the site must be supervised by a nurse practitioner, physician’s assistant or a licensed physician, pharmacists, midwives, EMTs, medical students, podiatrists, dentists, dental hygienists and students in medical studies programs can get certified to give the vaccine, pursuant to New York State guidelines.

Garguilo said the town is working on partnering with a private pharmacy or hospital in order to streamline the vaccine process. The town’s priority would be to get vaccinations for teachers, as well as seniors in assisted living communities who live on a fixed income and are generally not technically savvy.

“That would make the biggest impact in the shortest amount of time,” she said. You would give the schools everything they need to get back to in-person learning and you would help the people who have those who are in that high-riskcategory that have suffered the most through this pandemic,” she said. Ideally, they would have “targeted vaccine weeks” in which they would focus on vaccinating the schools, and the senior population, one at a time.

State Sen. Mario Mattera (R-St. James)

Mattera said the “whole” problem with the vaccine distribution is a lack of federal supply being delivered to the state. “Every CVS, every Walgreens, every pharmacy, just like with the flu shot, could go and get the supplies and give it, our residents could go right around the corner from their home to go and make this easy … the problem is the federal government releasing as many [vaccines] as they can.”

When asked what he thinks the realistic timeline for the vaccine to be widely available is, Mattera said, “I really wish I could answer that. If I had the crystal ball, I guess I would be a hero. I just really feel the more companies that the FDA approves … there’s going to be more that’s going to be distributed out there.”

He is specifically optimistic for the Johnston & Johnson vaccine, which will be administered in a single dose. He also said that he has not personally received the vaccine, as he “wants everyone else to go” first. He emphasized the importance of following social distancing measures and wearing a mask to continue to curb the spread of the virus.

County Legislator Rob Trotta (R-Fort Salonga)

Trotta said the state should have granted eligibility to a smaller population, such as those 85 years old and over, studied the backlog, and then opened it up to other groups such as teachers.  Cuomo “created the panic,” he said. Trotta added the state was “giving people the hope that they’re going to get [the vaccine], and in doing so “clogged the system up.”

“Anybody with common sense would never do that,” he said.

Trotta has not yet received the vaccine because he is not yet eligible, but he was able to secure his parents an appointment at Jones Beach after spending hours on the computer attempting to secure one.

“Everyone was very nice,” he said. “The National Guard’s running it. It went very smoothly, and it could have all been like that if they would have just opened it up slower.”

State Assemblyman Steve Stern (D-Dix Hills) 

“The COVID-19 vaccine is a light at the end of the tunnel and our best hope for recovery from the pandemic for our health standpoint and for our economic recovery,” Stern said in a statement. “I share the frustration that my neighbors feel about the scarcity of vaccines, difficulty securing appointments and a hard-to-navigate system. New York has been receiving 250,000 vaccines a week for the entire state, which has 19 million residents, seven million of whom are eligible under current CDC guidelines. This is clearly inadequate and totally unacceptable. Our new administration in Washington is actively working to procure and produce more vaccines, vials, syringes and to develop logistical support to enable the states to vaccinate at least 150 million Americans by the end of March. Our office has been working with our partners in state government to ensure that we receive our fair share of vaccines and that residents are kept informed about how they are vaccinated when they are eligible. I have not received the COVID vaccine and like my neighbors, will wait until it is my turn. It is in all of our interests to have as many of our neighbors vaccinated as soon as possible to bring an end to the pandemic.”

County Legislator Susan Berland (D-Dix Hills)

“Suffolk County is ready with the infrastructure and personnel necessary to help vaccinate the public,” she said in statement. “The problem we’re facing now is that we don’t have enough vaccines. Recognizing that demand is clearly outpacing supply, I will continue to advocate for increased supply from the state and federal governments so we can reach our goal of vaccinating 75% of our eligible residents as soon as possible.”

Berland said she is “neither eligible for, nor has she received, the vaccine.”

State Sen. Jim Gaughran (D-Northport)

“What we’ve seen so far has been problematic,” Gaughran said. “The biggest issue is twofold: One is the lack of supply coming out from Washington, and what I think made it even worse was that the state was told it was going to get a supply that it never got; and two, the rollout itself, including at the state level, has been problematic.”

He acknowledged that there have been issues with the state website crashing, and appointments being made when there was a lack of supply. 

“It’s been a mess, but I believe it’s going to get significantly better,” he said “I think you’re going to see an addition to the large state-run sites, large county-run sites. Eventually it will be distributed even more on a community-by-community basis.” He is hopeful that the senior population can be vaccinated within “the next month or so.”

Gaughran added he has pushed for additional community pop-up distribution sites, as well as a plan to vaccinate seniors that are “shuttered in their homes.” He also acknowledged seniors are having difficulty navigating the vaccine website and there needs to be a solution to make it more accessible. He said that he worries that once the vaccine becomes more widely available, people are going to be making cancelations to try and get an earlier appointment which could create a “bureaucratic nightmare,” and feels as though there needs to be a system in place to prevent that from happening.  

The state senator said that he has not yet received the vaccine, as he is not a member of any occupational group that is eligible, nor is he over 65. 

“I’m waiting for millions of other people to get the vaccine before it’s my turn,” he said. “But once it is, I’m going to sign up.”

County Legislator William “Doc” Spencer (D-Centerport) 

Spencer said that his office has been getting calls from seniors, who are having trouble getting on the phone, or going on the computer to make an appointment. 

“For seniors that may be less tech savvy, to go online and make the appointment is not so easy for them,” he said. “My wife was able to do it for her parents, but she had to do it, they would never have been able to do it. Sometimes the website is down, sometimes the hotline is down, so I think that that’s probably one of the biggest things is expanding that infrastructure once you’re actually doing the vaccines. I think this is almost as much as an IT job as it is a health department job.”

Spencer stressed the importance of making sure the vaccine is going into underserved areas, not only in the United States but around the world. 

“I believe there’s a lot of nationalism that’s going on right now. People are like, ‘We’ve got to get enough vaccines for people in our country,’ and I can understand that, but there’s definitely been some reports that if we don’t vaccinate in a lot of our third-world countries, it will become  not only a humanitarian crisis, but it’s an economic crisis too.”

Spencer is focused on ensuring that vaccines get to communities of color hard hit by the pandemic. 

“If we don’t get enough vaccinations in areas where there are Hispanic and African American populations, where they may be in close quarters there’s less opportunity for social distancing, we’re not going to be able to control the virus as effectively,” he said. He added that he is advocating to place vaccine sites in communities like Brentwood, Huntington Station, Central Islip and Gordon Heights that are walkable.

Spencer has not yet received the vaccine but will do so once he has “the opportunity.”