A Smithtown resident will take the lead in determining the future of the Long Island Rail Road.
Phillip Eng was appointed the next president of the Metropolitan Transportation Authority’s LIRR April 12 by MTA Chairman Joseph Lhota and MTA Managing Director Ronnie Hakim.
“Phil has shown exceptional leadership and dedication during his time at the MTA, and I know he will bring his enthusiasm for developing a world-class transportation system to the LIRR,” Lhota said.
“As a Smithtown resident and Suffolk County native, Phil Eng understands the importance of transportation on Long Island.”
— Steve Bellone
Eng will take over for Patrick Nowakowski, who served as LIRR president for nearly four years. He submitted his resignation less than a month after the LIRR had its worst on-time performance in the last 18 years, according to a March 15 report released by the Office of State Comptroller Thomas DiNapoli in March. The report had found that nearly 21,400 trains were delayed, cancelled or terminated in 2017; a 20 percent increase from 2016.
“As millions of commuters can attest, the performance of the Long Island Rail Road has become unacceptable,” DiNapoli said in a March statement. “On-time performance has fallen to the lowest level in nearly two decades, hurting riders. While Amtrak was a big factor behind the deterioration in service last year, the LIRR was responsible for more than twice as many delays.”
Eng first joined the MTA in March 2017 when he was appointed its chief operating officer. His role as chief operating officer was leading major initiatives across all of the MTA’s agencies, particularly with a focus on using innovation and technology to modernize the transportation systems and improve customer reliability, according to the MTA. From October 2017 to January 2018, he held the position of acting president at New York City Transit.
“The LIRR couldn’t have a found a more qualified person for this role,” Suffolk County Executive Steve Bellone (D) said in a statement. “As a Smithtown resident and Suffolk County native, Phil Eng understands the importance of transportation on Long Island.”
“My life’s work has centered on conceptualizing the best possible options to make transportation options more reliable.”
— Phil Eng
He is now expected to use his 35 years of experience in the New York State’s transportation sector to get the LIRR’s performance back on track. Prior to joining the MTA, Eng started his career with New York State Department of Transportation in 1983 as a junior engineer. He worked his way up, rising through the ranks to become the state DOT’s executive deputy commissioner. While there, Eng was responsible for delivering on the $2.5 billion annual capital construction program and was involved in the environmental impact study on the LIRR Mainline Expansion Project.
“My life’s work has centered on conceptualizing the best possible options to make transportation options more reliable, allowing commuters to get where they need to go safely and quickly,” Eng said in a statement. “I am honored to be chosen to lead the LIRR and its team of talented women and men as we work together to make the daily experience on the trains a better one.”
In his new position, Eng will be expected to manage several major infrastructural changes underway on the LIRR including the Double Track Project, which adds a second track to the Ronkonkoma branch between Farmingdale and Ronkonkoma stations and is scheduled for completion later this year. He will also be expected to implement the Performance Improvement Plan, unveiled March 19, which aims to improve the LIRR’s service reliability, seasonal preparedness and communications with its customers. Public calls from elected officials to expand electrification on the Port Jefferson line east of the Huntington station, a long sought technological improvement, are also intensifying.