The Town of Brookhaven is embracing the modern age to help prepare for severe weather.
With snowstorm season fast approaching, Highway Superintendent Dan Losquadro (R) is making it a whole lot easier to clear roadways with the roll out of a new app designed to help foremen streamline the process of contacting hired drivers and achieve efficiency through technology.
The “call-out app,” created by Losquadro and staff in the Division of Information Technology, will do away with the old system in which foremen had to go to their offices and make calls to each individual driver to confirm who was working, what town to respond to and what time their services would be needed. With 1,194 active snow removal vendors throughout the district, that process could take up to four hours — precious time that could be better spent plowing the streets.
With the new app, drivers provide their cell phone numbers and email addresses, and from the comfort of their iPads or iPhones, foremen can simply send a text or email about the specifics of the job — what yard to report to, what equipment or vehicle to use, what time to start — and get instant yes or no responses as to who’s available to work. Foremen are able to see, in real time, who is coming in, who isn’t, and can dictate how many total vendors will be in specific areas.
Address hyperlinks are also included, so with the click of a button, the driver is brought directly to a map with directions to the given job site.
By automating the process and having such an immediate call-out, snow removal vendors can get to roads faster by several hours, saving the Town and its residents time and money.
“There’s no reason government needs to be archaic and not operate with the same technology that we’re using everyday of our lives outside of government,” Losquadro said. “I’ve been striving to bring us into the modern age, and this is just another step toward that. This is technology that everyone is very comfortable and well-acquainted with. The app is going to make us more efficient; we can actually spend our time doing the work that needs to be done.”
Losquadro introduced and trained supervisors and field workers on a custom-built, electronic work order system last year, developed a system to track work orders during severe weather the year before that, and is currently in the process of making an electronic time sheet program that will keep track of work hours operational before the end of this snow season.
He said he and the IT staff have been able to build these programs in-house, rather than go out to consultants and spend thousands of taxpayer dollars. From concept to reality, the call-out app took roughly four months to get off the ground and functions on an Apple-operating system, making it as user-friendly as possible. The app can run on desktop computers, tablets and iPhones.
Matt Sabatello, an IT staff member, said a test of the app was conducted in early December and feedback from foremen has been incredible.
“The app allows for better decision-making for foremen,” he said. “It gives them a good idea of which vendors are responding to work in what areas and, if need be, allows them to react immediately to reassign a vendor to an area that nobody may have been calling in about.”
With Brookhaven being such a large township, Losquadro said “there’s no reason we shouldn’t be leading the way.”
“I’m very proud of what we’ve been able to accomplish,” he said. “I’ve had a lot of ideas about what I’ve wanted to do, and being able to [see them through] has been very satisfying. The app is a fully live and operational system and, God willing, I won’t have to use it that much this year.”