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Employee of the Year

Kathy Koutouvidis with Jefferson's Ferry President and CEO Bob Caulfield. Photo courtesy of Jefferson's Ferry

When Jefferson’s Ferry Life Plan Community in South Setauket brought its management and staff together to celebrate another year of teamwork and camaraderie, it also recognized the outstanding contributions of individual employees throughout the year.

Two outstanding employees were recognized for their stellar work in service of Jefferson’s Ferry residents. Agustin “Augie” Carrasco was named 2024 Employee of the Year and Kathy Koutouvidis took home 2024 Manager of the Year honors. 

Agustin “Augie” Carrasco with Jefferson’s Ferry President and CEO Bob Caulfield. Photo courtesy of Jefferson’s Ferry

Augie has a passion for helping people and making their quality of the life the best it can be. During his close to 12 years of service, Augie has served in roles of increasing responsibility and touched the lives of residents and coworkers with a pleasant demeanor matched only by the highest standard of performance. From his first job in the kitchen through his steady rise to housekeeping to his current position as Maintenance Tech II, his responsiveness, knowledge and overall helpful nature have always put Augie in high demand. “Everyone wants to work with him,” wrote his nominating supervisor, Director of Maintenance Patty Tuscano. “Several other departments have expressed their appreciation for Augie’s hard work and dedication to me. He shows great concern for the welfare of others and is actively involved in finding solutions to difficult challenges.”

Kathy Koutouvidis, Assistant Director of Nursing, was recognized as Manager of the Year for her many contributions to both the Jefferson’s Ferry residents who live in the Vincent Bove Health Center and the dedicated team who cares for them. In 2025 Kathy will celebrate her 20th year of service to Jefferson’s Ferry. Over that time, Kathy has never faltered in exceeding expectations and practicing her profession with expertise, compassion and caring attention to residents, their families and staff.

She shone during the challenges of COVID-19 and in the post-pandemic environment, playing a significant role in the award-winning care at the Health Center. For the sixth year running, the Vincent Bove Health Center at Jefferson’s Ferry Life Plan Community has received the Pinnacle Quality Insight Customer Experience Award for outstanding resident satisfaction and overall achievement in skilled nursing care, placing the health center in the top 15% of skilled nursing facilities nationwide.

“Kathy’s dedication has been instrumental in her training and recertification of our Certified Nursing Assistants (CNA),” noted Anthony Comerford, Vice President of Health Services in writing his nomination. “She has cultivated meaningful relationships among our staff and residents and worked to make sure our residents and staff are educated about the importance of vaccination to protect against illness. Our outstanding results with the Department of Health, ongoing 5-star rating from The Centers for Medicare and Medicaid Services (CMS), and “Best Of” nursing home rating by U.S. News & World Report are reflective of Kathy’s work.”

The last 12 months saw the opening of The Grove, a state-of-the-art 20-bed memory support neighborhood, part of Jefferson’s Ferry Journey Toward Renewal, which in the past few years has added 60 new one- and two-bedroom independent living apartments to the campus, as well as six distinct dining venues, new dining options in Assisted Living; an expansion of its Healthy Living Center and Fitness Center, and its state-of-the-art Rehabilitation Therapy Center. 

“It was an exhilarating year in which we’ve seen many or our efforts come to fruition,” enthused Jefferson’s Ferry President and Chief Executive Officer Bob Caulfield. “We can all feel pride in the jobs we’ve performed that have contributed to making Jefferson’s Ferry a singular Life Plan Community that can offer both the latest amenities and modern living within an established, caring community of neighbors and friends.”

About Jefferson’s Ferry   www.jeffersonsferry.org

 

From left, Richelle Rugolo and Debbie Loggia (Photo from Jefferson's Ferry)
Jefferson’s Ferry in South Setauket recognized two employees for their outstanding commitment and exceptional care and leadership at the award-winning life plan community located at One Jefferson Ferry Drive. Director of Nursing Richelle Rugolo was named Manager of the Year and Certified Nursing Assistant Debbie Loggia was named Employee of the Year. The announcement was made by Jefferson’s Ferry CEO Bob Caulfield.

“2020, though one of the most challenging we’ve faced due to COVID-19, showcased the caliber, dedication, and heart of our employees,” said Caulfield. “Individuals like Richelle and Debbie protect and care for our residents, inspire our teams, and exceed the high standards we set for ourselves as a premier life plan community.”

Rugolo has served as the director of nursing at Jefferson’s Ferry for six years. Under her leadership, Jefferson’s Ferry has resulted in an overall 5 Star Rating by ​The Centers for Medicare and Medicaid Services (CMS), and was named a “Best Of” nursing home by U.S. News & World Report.

“Richelle consistently strives for exceptional outcomes and manages performance to the highest standards which are reflected in the results of our third-party satisfaction surveys and NY State Department of Health surveys,” said Caulfield. “She’s a respected professional whose sound leadership created a safe haven for both residents and staff.”

Loggia joined Jefferson’s Ferry as a certified nursing assistant in 2011. “Debbie is a dedicated and respected member of the nursing team, who cares for residents with a smile and a positive attitude,” said Caulfield.

Residents and families express their respect and appreciation for Debbie through surveys and positive messages, and recognize her as an advocate, always trying to better accommodate residents’ needs.