Cellular service with all Suffolk County 9-1-1 receiving call centers has been restored at this
time. Anyone with an emergency can call 9-1-1. There were no reported disruptions to emergency
services being dispatched. The problem with 9-1-1 cellular service throughout Suffolk County was
attributed by Verizon as an equipment failure that impacted the cellular network.
Below is the original press release:
The Suffolk County Police Department has been made aware of an intermittent issue with at least one known cell phone carrier that is causing disruptions to 911 call service within 911 call centers in Suffolk County as of Nov. 27 at 6 p.m.
Residents are urged if they call 911 and receive a fast busy signal to hang up and immediately call 631-852-COPS and follow the prompts to be directed to your police jurisdiction. The department is working to identify and rectify the issue as quickly as possible and there has been no disruption to emergency services being
dispatched as a result of the issue.